Shipping Policy

At Shamim Fragrances, we aim to make your shopping experience simple, secure, and convenient. We carefully pack every order to ensure your perfumes reach you safely and in excellent condition.

Order Processing

All confirmed orders are processed as quickly as possible. Once your order has been confirmed, our team prepares, checks, and securely packs your products before handing them over to the courier service.

Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Our estimated delivery time across Pakistan is generally 3–5 working days after order confirmation.

Delivery times may vary depending on your city, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Delivery Across Pakistan

We deliver Shamim Fragrances products to customers across Pakistan through reliable courier services.

Please make sure you provide your complete address, active phone number, and correct contact details when placing your order to avoid unnecessary delivery delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any promotional free-delivery offer will apply according to the terms mentioned on our website at the time of purchase.

Order Confirmation

After placing your order, you may be contacted for order confirmation. Please provide an active phone number so our team or courier partner can reach you if required.

Orders with incomplete or incorrect contact information may experience delays.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available.

Please allow some time for the courier tracking system to update after dispatch.

Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because of an incorrect address, incomplete information, or an unavailable phone number, the parcel may be returned to us.

Additional delivery charges may apply if the customer requests the parcel to be shipped again.

Delivery Attempts

Our courier partner may contact you before delivering your parcel. Please keep your phone available around the expected delivery period.

If multiple delivery attempts are unsuccessful, the parcel may be returned to Shamim Fragrances.

Damaged Parcel

We take great care when packing our perfumes. However, if your parcel arrives damaged, please contact us as soon as possible and share clear photos or an unboxing video of the parcel and product.

This helps our team review the issue and provide appropriate assistance.

Delivery Delays

While we always aim to deliver orders within the estimated timeframe, occasional delays may occur because of courier operations, weather conditions, public holidays, remote locations, or other unforeseen circumstances.

We appreciate your patience in such situations.

Need Help?

If you have any questions regarding your order, shipping, or delivery, please contact Shamim Fragrances through our available customer support channels.

Our team will be happy to assist you.

Thank you for choosing Shamim Fragrances.